Cookie policy

1. What cookies are

Cookies are small text files a website stores on your device so it can remember you and understand how the site is used. We also use similar technologies such as local storage, pixels and tags — this policy covers all of them.

2. Why we use cookies

MAT Dispatch LLC uses cookies to keep the site working and to improve it.

• Keep forms, the call-back popup and page preferences working correctly.
• Remember your text-density choice and whether you already dismissed a popup.
• Measure which pages, services and truck types carriers actually read.
• Understand which ads or referrals brought a carrier to us so we do not waste budget.

3. Categories of cookies we set

We group cookies into four categories.

• Strictly necessary — security, load balancing, form submission and fraud prevention. These cannot be switched off.
• Preferences — remembers density mode, dismissed popups and language or region choices.
• Analytics — aggregated page views, scroll depth, form starts and completions. Used to improve the site, not to identify you.
• Marketing — measures ad campaigns and remarketing audiences. Only set when you allow marketing cookies.

4. Third-party cookies

Some cookies are set by services we embed. These providers act under their own privacy policies.

• Google Analytics — traffic and behaviour measurement.
• Google Maps — renders our office location map.
• Google Ads / Meta pixels — campaign measurement and remarketing, where running.
• Embedded video players — playback and quality preferences.

5. Your consent choices

Where required by law, non-essential cookies are only set after you accept them in the cookie banner. You can change or withdraw consent at any time by clearing cookies for this site and reloading the page, or by emailing us.

Declining analytics or marketing cookies does not restrict access to any part of the site.

6. Managing cookies in your browser

Every major browser lets you block or delete cookies in its privacy settings — Chrome, Safari, Edge, Firefox and mobile browsers all include controls. Blocking strictly necessary cookies may break forms and the quote request flow.

You can also opt out of Google Analytics site-wide using Google's browser add-on.

7. Do Not Track and Global Privacy Control

We honour Global Privacy Control (GPC) signals where applicable law requires it. Browser Do Not Track headers are not yet a recognised standard, so we do not rely on them alone.

8. How long cookies last

Session cookies are deleted when you close the browser. Persistent cookies last from 30 days up to 24 months depending on their purpose; analytics identifiers are typically retained for 14 months.

9. Changes to this policy

We update this Cookie Policy when the tools on our site change. The revision date at the top of the page always shows the current version.

10. Contact us

Questions about cookies or your consent choices? Email info@matdispatchllc.com or call +1 (302) 520-23-98. Our full Privacy Policy explains how the resulting data is handled.