Career changers
You want a desk job in logistics and need the fundamentals before you apply anywhere.
Dispatching training
Truck Dispatching Course
Twelve modules that take you from zero to running a dispatch desk: load boards, rate negotiation, documents, trip planning and multi-truck workflow.
- Duration
- 12 modules, self-paced with live sessions
- Level
- Beginner to intermediate
- Format
- Live online sessions plus recorded walkthroughs and templates
- Modules
- 12 modules
Course overview
This is the same material we use to onboard our own dispatchers, taught by dispatchers who book freight every day.
You learn how the money actually works in a load: what the broker pays, what the carrier keeps, where the rate is won and where it quietly leaks away in detention, deadhead and paperwork.
There is no certification body behind truck dispatching and we do not pretend otherwise. What you get is the working knowledge and the document templates to run a desk properly.
Who this course is for
Owner-operators
You dispatch yourself and want to stop leaving money on the table in negotiations.
Fleet staff
You run trucks for someone else and need a repeatable workflow instead of firefighting.
New dispatch agencies
You are starting a dispatch service and want a clean process from day one.
What you'll learn
Skills you leave with
- Read a load board listing and know within seconds whether it is worth a call.
- Calculate rate per mile, deadhead cost and true profit before committing a truck.
- Negotiate with brokers using market data rather than hope.
- Set up a carrier packet and complete broker setups without delays.
- Plan a trip around hours of service, reset windows and appointment times.
- Handle rate confirmations, BOLs, PODs and invoicing correctly.
- File detention, layover and TONU claims that actually get paid.
- Run several trucks at once with a workflow that does not fall apart.
Course curriculum
12 modules, in the order a desk actually needs them
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Module 01
Introduction to Truck Dispatching
What a dispatcher does, who pays whom, and how a desk is structured.
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Module 02
Understanding the Trucking Industry
Carriers, brokers, shippers, authority, insurance and the FMCSA basics.
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Module 03
Finding Loads
Where freight comes from: boards, direct brokers, relationships and lane patterns.
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Module 04
Load Boards
Working DAT and Truckstop efficiently — filters, alerts and reading the market.
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Module 05
Rate Negotiation
Building the number before the call, anchoring, and holding a rate floor.
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Module 06
Carrier Communication
Driver expectations, home time, check calls and handling bad news early.
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Module 07
Broker Communication
Setups, credit checks, professional email and phone habits that get you callbacks.
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Module 08
Dispatch Documents
Rate confirmations, BOLs, PODs, carrier packets and where paperwork breaks.
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Module 09
Trip Planning
Hours of service, resets, fuel, appointment windows and realistic transit times.
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Module 10
Detention, Layover & TONU
What qualifies, how to document it and how to get the claim paid.
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Module 11
Managing Multiple Trucks
Prioritising a desk, batching calls and keeping every truck loaded.
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Module 12
Building a Professional Dispatching Workflow
Daily routine, tooling, records and the handover standard we use internally.
Training process
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1. Talk to us
A short call to check the course fits what you are trying to do.
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2. Learn the fundamentals
Modules 1–6 cover the industry, load sourcing and negotiation.
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3. Work real scenarios
Modules 7–12 run on live listings, real documents and mock broker calls.
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4. Build your workflow
You finish with your own templates, checklists and daily routine.
Requirements
- A computer with stable internet and a headset.
- Working English — you will be practising broker calls.
- Around five to eight hours a week for sessions and exercises.
Instructor
MAT Dispatch operations team
Working dispatchers
Sessions are led by senior members of our dispatch desk — the same people negotiating rates for owner-operators every day. You are taught the process we actually run, not a theoretical one.
Course FAQ
Questions about this course
Do I need experience to take the truck dispatching course?
No. The course starts with the fundamentals of the industry and assumes no prior logistics background.
How long does the dispatching course take?
There are twelve modules. Most people work through them over several weeks alongside a job, combining recorded material with live sessions.
Is the course certified or accredited?
No. Truck dispatching has no official certification or accreditation body in the United States. We teach the working process used on our own desk and we do not issue credentials that do not exist.
Will the course guarantee me a job or a specific income?
No. We do not promise placement or earnings. What we do is teach the skills the role requires, and our own open positions are listed on the careers page.
Is the training online or in person?
Training is delivered online with live sessions and recorded walkthroughs, so you can join from anywhere.
What do I get at the end?
Your own workflow: document templates, negotiation checklists, a trip planning routine and a daily desk structure you can use immediately.
Enroll in Truck Dispatching Course
Send your details and experience level. We reply with the next start date, the format and the pricing — no automated funnel.